Shipping Policy

Definitions

For the purposes of this Disclaimer:
● “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to YOORA FASHION SDN. BHD.
● “Goods” refers to the items offered for sale on the Service.
● “Orders” means a request by You to purchase Goods from Us.
● “Service” refers to the YOORA FASHION SDN. BHD., accessible from yoorafashion.xyz
● “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

1. Shipping Coverage

YOORA FASHION SDN. BHD. currently provides shipping services within Malaysia only. We do not offer international shipping at this time. All orders must be delivered to a valid address within Malaysia.

2. Shipping Fees

We are pleased to offer free shipping on all orders within Malaysia. There are no additional shipping charges applied at checkout, regardless of order value or location within the country.

3. Processing Time

All orders are processed within a reasonable timeframe after confirmation of payment. Orders are typically prepared and dispatched within standard business operations. Processing times may vary slightly depending on order volume, product availability, or peak seasons.

4. Delivery Timeframe

Estimated delivery time for all orders is within seven (7) working days from the date of successful order confirmation. Delivery timelines may vary depending on the delivery location, courier service schedules, and external factors such as weather conditions or public holidays.

We aim to ensure that all Goods are delivered promptly and in good condition.

5. Delivery Method

Orders will be delivered using our appointed courier partners. The selection of courier service is at the Company’s discretion to ensure efficient and reliable delivery.

Once your order has been dispatched, you may receive tracking details (if available) to monitor the delivery status of your shipment

6. No Overnight or Express Delivery

Please note that overnight, same-day, or express delivery services are not available. All orders are processed and delivered according to our standard shipping timeline.

7. Delivery Issues

While we strive to ensure smooth delivery, delays may occasionally occur due to unforeseen circumstances beyond our control. In such cases, we appreciate your patience and understanding.

If you experience any issues with your delivery or have concerns regarding your shipment, please contact us, and we will assist you accordingly.

8. Contact Information

For any questions or assistance regarding shipping, please contact us:

Company Name: YOORA FASHION SDN. BHD.
Website: yoorafashion.xyz

9. Policy Updates

YOORA FASHION SDN. BHD. reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will take effect immediately upon being published on the Service.